Most Common FAQ's:
Q: How long for Funds to be added to a members account?
A: All deposits are automatically confirmed except for Paypal - Paypal funds are added manually, sometimes the processor servers can experience a delay in confirming the transaction to us which leaves the transaction pending. Please wait up to an hour and then log out and then log back in if you still haven't received the deposit. If you have completed this and the payment still isn't in your account, then contact us with the proof of purchase including our payment ID that you will find on the deposit from the processor. We will manually credit to to your account within 24hrs.
Q: How can members purchase Ad Packs?
A: Log into their ProfitSolutions.biz account and first of all add Funds to it. Members can pay via a variety of processors. When the funds have been checked by us and added to the members account, they can then log in and purchase Ad Packs with it.
Q: How long for a withdrawal request to be processed?
A: We process withdrawals at least once per day, Monday to Friday only. Please note that all withdrawal requests are checked for fraud and are not sent until 72hrs after their original request. Please also note that members can only submit 1 withdrawal request at a time. We accept payments using Solid Trust Pay ,Paypal, and EGOpay - We withdraw funds to Solid Trust Pay and EGOpay only. The minimum withdrawal for all members is $5. The maximum withdrawal is $500 per request and $1,000 for members who have a balance of $5,000 or more. Free members can request a withdrawal, without purchasing an Ad Pack.
Q: Can members have multiple accounts?
A: Members can open up to 3 accounts with us under the same IP address. Members can also sign up under each other if setting up multiple accounts.
Q: You cannot login to your ProfitSolutions.biz account?
A: Ifyou did create an account but have just forgotten your password, then go to the 'Forgot Password' link on the Members Login page to have it sent to you.
Q: You wish to change your email address on your account?
A: Send us an email from your original email address on file, with details of your new email address. if you cannot do that, then send us proof that it is your account, (ie: payment proof).
Q: You haven't had a reply to your support ticket yet?
A: We take up to 48hrs to reply to a support ticket. Do NOT submit another ticket otherwise your original will be deleted and you will move further down the queue. If it has been over 48hrs, then first check your junk, and then contact us again if it is not in there.
Q: Are we a ponzi scheme?
A: No. We are a marketing program and we share 75% of our revenue with members who have purchased Ad Packs. We do not offer a daily percentage for purchases and we do not and can not guarantee earnings as this is dependant upon how many Ad Packs are purchased. For more details on our profit-share compensation plan, please see our terms and disclaimers that all members must agree to when creating an account with us, as well as when depositing funds and purchasing products with us.
Q: How long does it take for an Ad Pack to receive earnings and fully mature?
A: This depends upon how many Ad Packs are sold on any given day. The more we sell, the more profits we have to share. As per our terms, we share 75% of the sale of each Ad Pack with random profit-share positions.
Please note that as per our terms that all members agree to when creating an account, we make no guarantees on the speed of profit-share received, as this is solely dependant upon how many Ad Pack and marketing sales we receive. This is also stated on our members 'Add Funds' and product purchase pages.
Q: Can members change their processor for withdrawals?
A: No. The system will pickup the processor that a member has used for the majority of their deposits and this will be the only processor that they can withdraw to.
Q: You have a question regarding profit-share?
A: As per our terms, profit-share is based upon the amount of ad packs that are sold on any given day. This is why, as per our terms and earnings disclaimers, we can not guarantee the speed of profit-share that members receive. Profit-share received is split between active positions per Ad Pack purchased. So if for instance we sell 100 Ad Packs in a day, then 10,000 active positions will receive profit-share.
